Reading Queue

Sync troubleshooting on iOS

When using Reading Queue, all your saved and archived pages are synchronized behind the scenes to your private iCloud storage.

If your queue and archive are not properly synced, please verify the following on all your devices where Reading Queue is installed.

Turn on sync

Go to Reading Queue ▸ tap the title bar ▸ pull the menu up ▸ Settings.
Turn on Sync Queue and Archive.

Use the same iCloud account

Go to Settings ▸ [your name].
The email address under your name must be the same on all your devices.

Check your iCloud storage space

Reading Queue uses a very tiny amount of space on your private iCloud storage to store the URLs to the pages you saved.

Go to Settings ▸ [your name] ▸ iCloud.
If your storage is full, sync can not work. Please read Manage your iCloud storage on Apple Support to find out how to free up space.

Turn on iCloud Drive

Go to Settings ▸ [your name] ▸ iCloud.
Scroll down and turn on iCloud Drive.

Allow Reading Queue to use iCloud

Go to Settings ▸ [your name] ▸ iCloud.
Scroll down and turn on Reading Queue.

Force close the app

Force close Reading Queue, then open it. It will re-attempt to sync all pending changes.
Please read Force close an app on Apple Support.

Force sync

If you verified all of the above and you are still running into sync issues, you can attempt a force sync to reupload your queue and archive stored locally to iCloud.

Go to Reading Queue ▸ tap the title bar ▸ pull the menu up ▸ Settings.
Tap Force Sync.

If you are still experiencing issues, please contact me.


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